Returns Policy
- If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
- If you want to return the item,please contact us within 30 days after package received .
- The return shipping costs will be borne by the customer. The refund process will be completed within 7 days of receiving the return.
Shipping
- Usually, item will be shipped to your Bigcommerce Checkout Address confirmed address while there doesn’t have any adjustment.
- If you want to change the shipping address, please contact us. We are not responsible for wrong or undeliverable address.
- The buyer is responsible for the applicable import duty and local tax, if any.
- We will ship out the package within 1 business days after the payment cleared. The shipping time is as below:
Ship to ZoneDays of arrival(Business days)
United States of America 7-16 Business Days Canada, United Kindom, Australia 7-16 Business Days European countries 7-16 Business Days